Customer Service Associate - Temporary

Walgreens Boots Alliance - Reading, MA

Part-time - Entry Level

Reading, MA

Health and Personal Care Retailers

About the position

The Customer Service Associate role at Walgreens is a temporary part-time position focused on delivering exceptional customer service and ensuring a positive shopping experience. The associate will engage with customers, assist with product inquiries, and handle transactions efficiently while maintaining store operations and cleanliness.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with team members.
• Register customer purchases on the cash register and process transactions efficiently.
• Maintain cleanliness and organization of counters and shelves, and assist with inventory management.
• Implement asset protection procedures to minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products.
• Construct and maintain promotional displays and assist with product placement.
• Provide customer service in the photo area, including digital passport photo services.
• Monitor web pick-up orders and deliver them to customers as they arrive at the store.
• Assist with store maintenance to ensure a clean and orderly appearance.
• Complete special assignments and other tasks as assigned.

Requirements

• Fluency in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.

Benefits

• Flexible scheduling options
• Employee discounts
• Training and development opportunities