Customer Service Rep. (Appointment Setter/Dispatch) - 1 Yr. Exp.

$39,520 - $43,680/Yr

Minuteman Industries - Corona, CA

Full-time - Entry Level

Corona, CA

Administrative and Support Services

About the position

The Customer Service Representative (Appointment Setter/Dispatcher) role involves managing customer interactions, scheduling technicians, and assisting with fleet management. This full-time position requires strong multitasking abilities and excellent customer service skills to effectively communicate with customers and team members.

Responsibilities

• Calling customers to schedule appointments
• Scheduling technicians for service calls
• Assisting the owner with truck fleet management
• Communicating effectively with customers and staff
• Maintaining organized records of appointments and dispatches

Requirements

• 1 year of experience in dispatching
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Valid Driver's License
• Ability to communicate effectively with customers and team members

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training