Customer Service Representative

$20,800 - $20,800/Yr

Fossil Group - San Antonio, TX

Part-time - Entry Level

San Antonio, TX

Merchant Wholesalers, Durable Goods

About the position

The Customer Service Representative at Fossil Retail Stores plays a crucial role in delivering exceptional customer service and supporting the store's operations. This part-time position focuses on fostering a collaborative team environment while embodying Fossil's core values. The representative will engage with customers, assist in achieving sales goals, and contribute to a positive shopping experience.

Responsibilities

• Demonstrate and ensure the store team embodies Fossil's 6 Core Values in a spirit of collaboration.
• Execute Fossil Brand Philosophy and Company Vision.
• Provide personal customer service and selling skills, actively participating in team meetings.
• Partner with the Store Manager on action plans to exceed goals and plans.
• Communicate successes, opportunities, and solutions to the Store Manager.
• Gain knowledge and develop team-selling skills to deliver a Radical Customer Experience.

Requirements

• High school diploma or GED preferred.
• Customer service experience.
• Strong communication skills.
• Ability to work collaboratively in a team environment.
• Retail business comprehension.

Nice-to-haves

• Passion for customer service.
• Relentless, can-do attitude.
• Ability to connect with team members.
• Outstanding communication skills.
• Energetic and engaging personality.

Benefits

• Employee discount
• Flexible schedule