Customer Service/Sales Associate

$35,360 - $37,440/Yr

Quality Granite Outlet - Pittsburgh, PA

Full-time - Entry Level

Pittsburgh, PA

Nonmetallic Mineral Product Manufacturing

About the position

The Customer Service/Sales Associate role at a granite countertop company in Pittsburgh involves providing exceptional customer service to walk-in clients, assisting with phone inquiries, and managing customer quotes and installations. The position requires strong organizational skills and attention to detail, as well as the ability to work collaboratively within a team environment.

Responsibilities

• Greet and assist walk-in customers
• Answer phones and respond to inquiries
• Read customer kitchen layouts and input them into the quote program for estimates
• Schedule measurements and installations
• Assist with daily paper filing, faxing, and printing
• Assist with contractor quotes

Requirements

• High school diploma or equivalent
• Basic computer skills
• Excellent customer service skills
• Strong attention to detail and accuracy
• Knowledge of basic math and problem-solving skills
• Excellent organizational skills
• Positive attitude and ability to work well within a team environment

Benefits

• Health insurance
• Paid time off