Customer Service Team Member - KFC

Mariane - Imlay City, MI

Full-time - Entry Level

Imlay City, MI

51-100 employees

Food Services and Drinking Places

About the position

The position at KFC is focused on providing exceptional customer service and ensuring a positive dining experience for all guests. Team members will engage with customers, take orders, and prepare food while maintaining a clean and safe work environment. This role is ideal for individuals who enjoy working in a fast-paced environment and are passionate about food and service.

Responsibilities

• Greet all customers and provide friendly service.
• Take customer orders and handle payments accurately.
• Prepare and store food ingredients as per standards.
• Assemble food and beverages for customer orders.
• Ensure every order is 100% correct before serving.
• Maintain a clean and safe work environment.
• Work collaboratively with teammates and accept coaching from managers.

Requirements

• Ability to provide friendly and accurate service to customers.
• Strong communication skills to interact with customers and team members.
• Willingness to work in a fast-paced environment.
• Ability to follow food safety and cleanliness standards.

Nice-to-haves

• Experience in a customer service role.
• Basic knowledge of food preparation and safety standards.

Benefits

• 100% Free College Tuition at Western Governors University.
• Paid Vacation & Sick Time for All.
• Health Insurance Packages including Medical, Vision, and Dental.
• 401K with Employer Match.
• Daily Pay option available.
• Flexible Schedules to accommodate personal needs.
• Referral Bonus for bringing friends to work.
• Paid Training including orientation.
• Recognition & Incentive Programs.
• Annual Reviews with Raise Potential.
• KFC Family Hardship Fund.
• Financial Wellness Service through KFC My Change.
• Education assistance and FREE GED programs.
• Short-term disability & Life insurance.
• Discount Program for Cell Plans, Vacations, Apparel, and more.