Customer Specialist Tanger Outlet Commerce

KNITWELL GROUP - Commerce, CA

Part-time - Entry Level

Commerce, CA

About the position

As a Customer Specialist at Lane Bryant, you will provide exceptional shopping experiences by engaging with customers, understanding their needs, and helping them discover products they love. This role emphasizes creating authentic connections and supporting an inclusive store environment where all customers feel welcome. You will also uphold brand standards and contribute to the store's success through your passion for fashion and customer service.

Responsibilities

• Welcome customers and engage with them to understand their needs and support their shopping experiences.
• Share knowledge of products and services to outfit and inspire customers.
• Uphold brand merchandising and visual standards for a clean, neat, well-presented store.
• Promote in-store events and company programs that support the brand.
• Contribute to the store's success by maintaining the highest brand and execution standards.
• Support an inclusive and welcoming store environment for customers and associates.

Requirements

• Prior retail experience (or customer-focused experience)
• Passion for styling and love of working with people
• Flexible availability - including evenings, weekends, and holidays
• Ability to read, write, and communicate in English
• Proficient with technology, including an ability to operate store systems accurately.

Benefits

• 50% off regular-priced merchandise at Lane Bryant
• Support for individual development and growth opportunities
• Opportunities to support philanthropic partners that benefit local communities
• Medical, dental, vision insurance
• 401(k)
• Paid time off & holidays