Customer Success Specialist
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About The Position
At Frontier Energy, we're more than just engineers and professionals-we're a team of innovators, problem-solvers, and visionaries dedicated to advancing clean energy solutions. Our mission is to pioneer the intelligent use of energy for a sustainable and resilient future. We offer a collaborative and dynamic workplace where your ideas are heard, nurtured, and transformed into impactful solutions. With a flat hierarchy and open-door policy, every team member is empowered to experiment, take ownership, and make a real difference. Beyond fostering an inspiring culture, we provide competitive compensation, comprehensive benefits, and opportunities for growth. Join us and be part of a team that's shaping the future of energy while leaving a positive impact on the world. The Customer Success Specialist will work directly with our clients to provide product support for our proprietary software Program Portfolio Portal (P3). The Customer Success Specialist will help craft our customer-success strategies, build strong relationships with clients and collaborate with cross-functional leaders internally to deliver excellent customer experience. The ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. The Customer Success Specialist will develop customer relationships that promote retention and loyalty, working closely with the customer to ensure they are satisfied with the services they receive.
