Customs Brokerage Agent

About the position

The position is on-site in Chesapeake, VA, and is not eligible for remote work or H-1B visa sponsorship. The role involves ensuring a smooth and timely customs process flow, accurate data entry into the operational system, tracking and tracing customs files, and ensuring accurate client billing. The employee will need to understand the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill customer instructions and expectations. Additionally, the role requires transferring customs declaration information into the customs entry system and assisting with the verification and submission of customs declarations to the customs authority, ensuring compliance with regulations at all times.

Responsibilities

• Ensure smooth and timely customs process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Custom files and reporting
• Ensure accurate and timely client billing
• Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill customer’s instructions and expectations
• Transfer customs declaration information from documents into the customs entry system
• Assist with verification of customs declaration information and submission to the customs authority
• Ensure compliance at all times to regulations

Requirements

• Good knowledge of customs brokerage process and customs legislation, especially with regards to classification, valuation, and origin
• Understanding of ocean, road, and air documentation process
• Effective interpersonal skills
• Pro-active approach, strong organizational and computer skills
• Good computer skills (MS Excel, MS Word)
• Fluent in English

Benefits

• Paid Vacation
• Holiday
• Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus