About the position
As an Engineering Operations Technician (EOT) at AWS, you will be part of a team that supports the operations of some of the world’s most powerful data centers. You will work with front-line responders to maintain and operate critical infrastructure systems, ensuring they are prepared for any situation. AWS has the world’s largest cloud computing portfolio, and as an Amazonian, you will be involved in testing and implementing the newest technology and work practices to meet the demands of a changing market. The role involves collaborating with a diverse team of engineers and specialists to deliver high standards for safety and security while providing capacity at the lowest possible cost for customers. You will experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
- Role may support more than one location/site.
Requirements
- Willingness and demonstrated ability to work in physical conditions including lifting and moving up to 39 pounds independently
- Ability to participate in group lifts for 40+ pounds
- Ability to maintain balance and perform construction tasks while on a ladder
- Ability to regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Ability to work in an environment requiring provided ear protection
Benefits
- Diverse experiences and inclusive team culture
- Mentorship and career growth opportunities
- Work/life balance and flexibility
