About the position
Sabey Data Centers, the largest privately-owned multi-tenant data center operator in the United States, is seeking 3 dedicated individuals to join their growing team in Ashburn, VA as a Data Center Facilities Technician. In these hands-on roles, you'll be responsible for performing preventive maintenance, troubleshooting electrical and mechanical systems, and operating advanced building control systems to ensure the high availability of Sabey's state-of-the-art data centers. If you're looking to join an industry leader that prioritizes employee growth, fosters a collaborative environment, and is committed to holistic well-being, this is the opportunity for you! This position will be responsible for the "hands-on" day-to-day operation of a 24/7 data center that includes administrative office space. The facility incorporates state of the art redundant power and environmental systems.
Responsibilities
- Perform routine maintenance tasks on data center equipment.
- Identify and address equipment issues in a timely manner to minimize downtime.
- Collaborate with vendors and specialists for more complex repairs and equipment replacements.
- Assist in troubleshooting, working closely with the technical team to diagnose and resolve issues efficiently.
- Assist in documenting incidents, resolutions, and lessons learned to facilitate future issue resolution and process improvement.
- Execute preventive maintenance tasks, such as cleaning, testing, and inspecting equipment to prevent issues and extend the lifespan of hardware.
- Assist in scheduled equipment upgrades, ensuring minimal disruption to ongoing operations.
- Maintain accurate records of all data center hardware assets, including serial numbers, specifications, and locations.
- Assist in tracking inventory levels and ordering replacement parts or equipment as needed to maintain operational readiness.
- Continuously monitor the data center environment, including temperature, humidity, power usage, and security systems.
- Respond promptly to alarms and alerts, investigating the root cause of issues and taking corrective actions.
- Maintain awareness of equipment status and health through monitoring tools and systems.
- Collaborate with external vendors and contractors for maintenance scheduling, equipment installations, upgrades, and repairs.
- Communicate effectively with service providers and ensure work is performed to industry standards and within agreed-upon timelines.
- Follow established procedures and guidelines to ensure compliance with industry standards, security protocols, and safety regulations.
- Promote and uphold safety protocols, including the proper handling of equipment and adherence to safety guidelines.
- Participate in disaster recovery and business continuity planning activities.
- Contribute to ensuring that data center operations are well-prepared to respond to emergencies and maintain service continuity.
- Provide support to senior data center technicians and engineers on various projects, tasks, and maintenance activities.
- Collaborate with the team to share knowledge and contribute to the success of data center operations.
- Maintain a clean and organized data center environment, including equipment racks, cable trays, and work areas.
- Ensure proper labeling and organization of equipment for ease of access and troubleshooting.
Requirements
- High School diploma or GED required.
- General maintenance skills or relevant experience.
- Proficiency with Microsoft Suite - Word, Excel, PowerPoint, Outlook, Teams, etc.
- Ability to become proficient in other software.
- Ability to respond promptly to on-call situations.
Benefits
- Health and Wellness Program
- Thought Patterns for High Performance
- Everything DiSC
- Built to Last
