About the position
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse tech team, you'll be recognized as an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
Responsibilities
- Responsible for engineering, modification, and providing oversight/management of Data Center Building Automation Controls and Management software, Mechanical Systems, Electrical Distribution System, Diesel Power Generation Systems, UPS Systems and UPS Battery System.
- Perform frequency-based preventive maintenance, performance testing, problem resolution and remediation of failed components and/or systems.
- Perform equipment hardware and software diagnostics, develop and implement corrective actions, and coordinate and communicate resolution expectations with 3rd party vendors.
- Support the raised floor power equipment environment.
- Build, install and terminate raised floor power cables according to equipment specifications.
- Perform routine thermal scanning of electrical equipment.
- Conduct routine repair and maintenance activities on facility electrical infrastructure.
- Engage with 3rd party vendors for oversight and collaboration.
- Develop, maintain, and enhance installation and preventative maintenance procedures.
- Analyze data center component and system configurations to optimize performance.
- Examine failures for trends and factors of failure, developing corrective actions independently.
- Provide 7x24 on-call, rotational support during facility/site emergency response events.
- Proactively communicate data center availability risks to DCI leadership.
- Support leaders in crafting, implementing, and supervising compliance across aligned upon policy, standards and procedures.
- Lead internal and vendor resources while completing and supervising workflow queues.
- Cross-train and/or mentor technicians and peers in relevant skills.
Requirements
- High School diploma.
- Experience in Tier III-IV data center environments working with electrical plant operations.
- 3+ years of Journeyman level electrician or equivalent experience with systems such as branch circuits, electrical distribution, low voltage electrical, and complex electrical distribution systems.
Nice-to-haves
- AAS, vocational, trade school education, certification and/or equivalent experience in associated data center environment.
- Intermediate knowledge and experience with cabling standards and quality practices.
- Solid understanding and use of Microsoft Office Suite desktop applications.
- Previous experience as Journeyman level electrician or equivalent.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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