Milestone Technologies - Sunnyvale, CA
posted 3 months ago
Milestone Technologies is seeking a Linux Sys Admin to join our dynamic team in Sunnyvale, California. This role is crucial for the day-to-day operations of our data center, where you will be responsible for deploying, troubleshooting, and repairing systems to ensure our server and storage fleet operates at maximum capacity. As a Linux Sys Admin, you will work closely with the datacenter operations team, interfacing directly to provide hardware repair support and ensure that hardware is validated and returned to the production fleet efficiently. You will be expected to manage your Jira ticket queue, troubleshoot hardware failures, and apply appropriate repair steps. Your role will also involve maintaining and contributing to technical documentation, troubleshooting manuals, and run books to an internal wiki, ensuring that knowledge is shared and accessible within the team. In this position, you will have the opportunity to identify basic code-related problems in the validation process and create tickets for the appropriate teams to implement fixes. You will be expected to communicate extensively with datacenter operations teams, working hand in hand to resolve hardware issues. Your ability to explain complicated hardware issues and configurations will be essential, as will your problem-solving skills, particularly in relation to server, storage, and network hardware. This role requires a detail-oriented and well-organized self-starter who can take ownership of issues and follow them through to resolution. You will also be responsible for mentoring and training DC Operations teams when necessary, contributing to a collaborative and inclusive work environment.