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About the position
As a Night Shift Technician on the Dallas team, you will support our 24/7 data center operations. This role involves working one of the available shift schedules to ensure smooth, uninterrupted operation of critical systems during night hours. At Oracle, we have a dedicated group of technicians that are critical to delivering core infrastructure & foundational technologies within a fast-paced, global, 24/7/365 environment. As a skilled technician working on a wide range of data center systems, you will make things happen in delivering solutions to some of Oracle's most important and valued customers.
Responsibilities
- Hardware installation and decommission of enterprise servers and cabling infrastructure.
- Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA).
- Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment.
- Landing racks, cabling, power up and handoff of servers to internal provisioning teams.
- Handle daily work through internal tooling systems such as JIRA and Confluence.
- Documentation of activities and strict alignment to SOP's.
- Inventory process: Receive, track, and ship data center equipment as needed.
- Install, label, and fix fiber/copper/telecom cables as well as patch panel systems.
- Understand, interpret, and alignment to local site requirements.
- Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).
- Provide on-call emergency support at pre-determined times.
- Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
- Support and receive direction from senior team members.
Benefits
- Flexible medical, life insurance and retirement options.
- Encouragement for employees to give back to their communities through volunteer programs.
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