About the position
We are seeking a smart and friendly data center enthusiast with a knack for problem solving, follow-through, and communication to join Epic's hosting team for work in our data centers across the United States but based in the Verona, Wisconsin headquarters. You'll conduct server installation, wiring, removal, and disposal of enterprise-class data center equipment. You will help plan the expansion and roll-out of additional equipment and track technical asset use throughout the space. Use your fervor for technology to revolutionize healthcare. Learn more about the team at https://careers.epic.com/Jobs/Hosting. Experience our state-of-the-art campus, eat delicious food, and travel the world. We don't believe in cubicles. (Well, we believe they exist, but…) Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. For lunch, visit King's Cross or Cassiopeia for a wide array of meal options, or go to one of our smaller, themed bistros, featuring wood-rotisserie, pan-Asian, and Latin-inspired cuisine. All meals are restaurant-quality but cost only a few dollars, and they're prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica. Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).
Responsibilities
- Conduct server installation, wiring, removal, and disposal of enterprise-class data center equipment.
- Help plan the expansion and roll-out of additional equipment.
- Track technical asset use throughout the data center space.
- Follow policies and procedures and escalate when policies or procedures are not followed.
- Escalate potential security incidents and provide relevant information.
- Meet all security responsibilities defined in policies and procedures.
Requirements
- A history of professional and/or academic success. (Relevant experience with networking, storage, and data centers is a plus)
- Ability to handle heavy equipment
- Extreme attention to detail
- Available to travel 50% of the time to our other data centers around the US
- Available to cover off-shift maintenance windows occasionally as needed
- Relocation to the Madison, WI area (reimbursed)
- COVID-19 vaccination
Benefits
- Comprehensive benefits to keep you healthy and happy
- Merit-based compensation reflecting the impact of your work
- Eligibility for annual raises and bonuses
- Stock grants to give you a stake in the success of Epic
- Diversity, equity, and inclusion principles in the workplace
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