Data Center Technician 3-IT

About the position

An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data center environments. As a skilled technician on a wide range of data center systems, you understand which issues to advance to the appropriate internal OCI groups. You perform repairs, installation and monitoring for your data center spaces. You understand all aspects of the equipment you support, and you keep learning to drive performance improvement of the hardware. You know how to take action when appropriate and advance when required. You are able to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with aim towards simplification.

Responsibilities

• Hardware installation & decommission of enterprise servers and cabling infrastructure.
• Troubleshooting and repair of data center hardware and networking infrastructure.
• Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems, and other equipment.
• Rack installation including putting racks in place, cabling, power up, and handoff of servers to internal provisioning teams.
• Monitoring of DC environments using monitoring tools.
• Monitoring and responding in a ticketing environment that is used and monitored by multiple internal Oracle Cloud service owners and teams.
• Documentation of activities and create/modify SOPs.
• Decommission life cycle of data center hardware.
• Inventory process, order replacement parts, and return failed parts as required.
• Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.
• System power supplies and cabling install, troubleshooting, and repair.
• Complete small projects independently and work with manager in planning and completing larger local projects.

Benefits

• Flexible medical, life insurance and retirement options.
• Encouragement for employees to give back to their communities through volunteer programs.