Data Center Technician Auditor, DCC Communities

About the position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We're looking for a Data Center Audit Technician to join our growing team within infrastructure operations. Scope of work includes physically walking data center floor space to visually identify, capture and record data collected. Reporting audit findings through ticketing systems with clear and concise communication to capacity planning. Technicians will provide information gathering of our data center floor space to validate system information or rectify system inaccuracies where present.

Responsibilities

• Physically walk data center floor space to visually identify, capture and record data collected.
• Report audit findings through ticketing systems with clear and concise communication to capacity planning.
• Provide information gathering of data center floor space to validate system information or rectify system inaccuracies.

Requirements

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma

Nice-to-haves

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Benefits

• Work-life harmony
• Flexible working culture
• Mentorship and career growth opportunities
• Diverse and inclusive workplace culture