Data Center Technician IC2

About the position

As a Data Center Technician 2, you will be working alongside Data Center Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment, and cabling. Expansion of basic knowledge and experience working with computers and related knowledge is expected.

Responsibilities

• Strong understanding of the overall trouble-management process
• Understand the process for diagnostic methods of troubleshooting data center equipment
• Pull required inventory as defined by the inventory process
• Update inventory systems as required
• Self-perform server diagnostic and troubleshooting
• Repair servers (replace hard drives; replace bad sticks of RAM, MoBo's, etc.)
• Physically assist in moving and racking equipment as directed for special projects
• Other tasks as required by management

Requirements

• Basic knowledge of and hands-on experience with computer hardware
• High level of written and oral fluency in English
• Ability to learn new software quickly
• Multi-tasking
• Able to safely lift and move a minimum of fifty (50) pounds