Data Center Technician

About the position

L4 Technician- 7+ years of dedicated DC Experience Required. Team will be handling troubleshooting of large GPU deployments inside an enterprise DC environment. The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions.

Responsibilities

• Remove network cables as part of a datacenter decommission
• Run/Label/Stage Power & Networking Cables DBD removal only (does not perform any scanning)
• Follow procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance from Datacenter Technician Leads
• Prepare, stage, set up, and perform basic startups and shutdowns for hardware following written instructions, checklists, guides, standard procedures, and with guidance from Datacenter Technician Leads
• Conduct physical audits of datacenter assets
• Monitor the system for equipment failure or errors in performance
• Respond to program error messages by finding and correcting problems or terminating the program
• Help programmers and systems analysts test and debug new programs
• Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports

Requirements

• High school diploma, GED, or equivalent
• Basic knowledge of computer hardware, servers, and components
• Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
• 5+ years of DC experience required
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
• Basic ability to work independently and manage one’s time
• Need to be open to 75% travel

Nice-to-haves

• Associate's degree in computer programming or equivalent training preferred

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)