Data Governance Analyst - (Canada)

$75,000 - $85,000/Yr

Pointclickcare - Catonsville, MD

Full-time - Mid Level

Catonsville, MD

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

PointClickCare is a leading North American healthcare technology platform that has been dedicated to enabling meaningful care collaboration and real-time patient insights for over 20 years. The company is on a mission to create a world where providers and plans can confidently deliver frictionless care. With a workforce of over 2,200 employees, PointClickCare has made a significant impact on millions of lives across North America. The organization has been recognized by Forbes as one of the top 100 private cloud companies and has received accolades for its corporate culture, making it a desirable workplace for professionals in the healthcare technology sector. The Data Governance Analyst position is a critical role within the Corporate Data Office, reporting directly to the Senior Manager of Data Governance & Quality. This role is responsible for developing, implementing, and evaluating a comprehensive data governance framework that spans the entire organization. The Data Governance Analyst will collaborate with subject matter experts (SMEs) across various business domains to identify and address data quality issues, thereby enhancing the integrity, discoverability, and accessibility of shared data assets. This position is pivotal in leading the integration and enterprise-wide utilization of Data Governance Tools and Technologies, ultimately driving data value creation across the organization. In this role, the Data Governance Analyst will provide valuable insights and recommendations derived from data analyses, working closely with business units to improve data quality and practices. The position supports the growing emphasis on data quality and governance in a data-driven environment, advocating for data quality initiatives and fostering a culture of data excellence. The ideal candidate will possess a strong background in data governance practices and experience in cross-functional business-facing projects, contributing to the organization's strategic decision-making processes.

Responsibilities

• Provide the Corporate Data Office team with data analysis from researching systems and processes, profiling data via SQL queries, and validating data quality requirements.
• Develop workflows within Erwin Data Intelligence/Data Quality Suite.
• Develop integrations between Erwin Data Intelligence/Data Quality and other metadata and lineage tools (Purview, Manta, etc).
• Design and build comprehensive Data Quality Solution for the data residing in the Azure cloud.
• Support data governance and data quality initiatives by developing and implementing data quality dashboards, rules, communication, and adoption.
• Coordinate with various stakeholders and leaders across business functions to operationalize the Data Governance Framework (training and education, developing data stewardship, data custodian roles, data dictionary, definitions and documentation, approval, and sign-off protocols).
• Support data quality management and data quality issue prioritization.
• Contribute to the ongoing maintenance of data governance and data quality policies, processes, and documentation.
• Support corporate data quality initiatives through recommendation for solutions and leadership around data validation.
• Analyze and understand corporate data across data domains, on both source and target levels.
• Collaborate with other data analysts from cross-functional teams to address data quality issues and educate data stewardship on data governance principles.
• Develop excellent rapport and communication skills with business partners, cross-functional leaders, developers/engineers, data analysts, as well as the management team. Ensure high levels of customer satisfaction.
• Identify new opportunities for data governance continually.

Requirements

• Post-secondary degree in a relevant field such as Computer Science, Information Management, Mathematics, Healthcare Informatics, or a related discipline.
• 3-5 years experience in a Data Governance role, preferably within a large organization.
• Strong understanding of data governance principles, best practices, and industry standards.
• Experience in developing and implementing data governance policies, procedures, and standards.
• Proficient in data management tools and technologies, including data cataloging, data quality, metadata management (Erwin DI/DQ preferred).
• Strong analytical and problem-solving skills, with the ability to identify data governance issues and propose effective solutions.
• Experience working with relational databases, particularly utilizing SQL for data manipulation and analysis.
• Experience with CRM tools such as SalesForce and NetSuite will be considered a strong asset.
• Hands-on experience in data visualization tools such as PowerBI.
• Ability to work independently, effectively manage multiple projects simultaneously, and meet deadlines.

Nice-to-haves

• Experience with data governance tools and technologies beyond Erwin.
• Familiarity with healthcare data standards and regulations.
• Knowledge of data privacy and security best practices.

Benefits

• Competitive salary range of $75,000 - $85,000 CAD per year.
• Bonus or commission opportunities.
• Equity options as part of the compensation package.
• Comprehensive benefits package including health insurance, dental insurance, and vision insurance.
• Flexible work arrangements, including remote work options.
• Professional development opportunities and training programs.