Data Governance Program Manager

MetLife - Tampa, FL

Full-time

Tampa, FL

Insurance Carriers and Related Activities

About the position

On MetLife's Global Technology and Operations (GTO) team, the Data Governance Program Manager plays a crucial role in shaping the future of data governance at MetLife. The MetLife Data Governance Office (MDGO) is dedicated to implementing an enterprise-wide model for data governance, ensuring consistency in data usage and fostering confidence in data-driven analytics and decision-making. This position requires a candidate with a proven track record in designing and implementing large-scale data governance programs globally, with a strong foundation in Data Governance (DG) and Data Quality (DQ) practices. The successful candidate will balance technical expertise with program management skills, engaging with various stakeholders, including technical staff and senior business partners, to enhance data capabilities across the organization. The MDGO Data Governance Program Manager will be responsible for managing engagement with data governance programs, creating a rhythm for ongoing support, maturity, and metrics reporting. This role involves collaborating with the Data Governance team and business partners to research, evaluate, document, and maintain data governance standards and best practices. The Program Manager will also perform consultative assessments of policy and standards alignment, manage data inventories, and support data governance tooling projects. The position requires a proactive approach to learning new technologies and working with cutting-edge cloud solutions, as well as interacting with business and functional analysts to gather requirements and implement projects effectively. In this role, the Program Manager will provide technical support throughout the project lifecycle, ensuring that technology platforms, solution designs, and performance tuning meet the organization's standards. The ideal candidate will possess strong project management skills, experience in enterprise-wide data governance implementations, and the ability to communicate complex technical concepts to diverse audiences. A bachelor's degree in computer science or a related field is required, along with a commitment to fostering a data-driven culture within MetLife.

Responsibilities

• Manage engagement with data governance programs to create rhythm for ongoing support, maturity, and metrics reporting.
• Work with the Data Governance team and business partners to research, evaluate, document, maintain standards, and data governance best practices.
• Collate requirements for projects from the perspective of Data Governance team and participate in overall project implementation.
• Perform consultative role in the assessment of policy and standards alignment, data inventories for scoped application, data content management, DQ rules, access management, data security and data risk.
• Support data governance tooling project, business metadata management and documentation.
• Support data governance working group and data council engagement.
• Interact with business analysts and functional analysts in requirements gathering and implementation.
• Collaborate with the extended project team on compiling proposals including high level technical solution, estimate and project plan.
• Provide technical support to project teams throughout project lifecycle around technology platforms, solution design, security, profiling, performance tuning, etc.

Requirements

• 8+ years' experience in enterprise-wide implementation of Data Governance, Data Quality or Data Management programs.
• 3+ years of experience supporting Data Governance Council or Data Management Committees.
• Demonstrated experience in setting up Data Governance processes in either financial or insurance company setting.
• Strong project management skills. Experience working enterprise complex large scale, multi-team, programs in agile development methodologies.
• Strong program management presentation, and reporting skills.
• Eagerness to learn new technologies on the fly and ship to production.
• Excellent communication skills: Demonstrated ability to explain complex technical content to both technical and non-technical audiences.
• Experience in Data Governance Program deliverables, Executive level presentation, and Data modelling, performance testing and tuning.
• Bachelor's degree in computer science or related field.

Nice-to-haves

• Working knowledge of English
• Strong program management skills.
• Experience with executive presentation, and reporting tools.
• Experience with Collibra, Ataccama, EDC, IDQ and other Data Management tools.
• Ability to define and prioritize stories.