Data Governance Program Manager

MetLife - Hanover, NJ

Full-time

Hanover, NJ

Insurance Carriers and Related Activities

About the position

On MetLife's Global Technology and Operations (GTO) team, what you build here matters. We view our solutions through the eyes of the customers and are always striving to transform and simplify their experience. Whether your focus is keeping our customers' and employees' data and information safe, developing best-in-class digital and cloud solutions, or leveraging data and analytics to transform customer insights into customer-first solutions - you make an impact for the customers we serve. We each play an integral role in bringing MetLife's purpose of building a more confident future to life. The MetLife Data Governance Office (MDGO) is part of the Data and Analytics Organization (DnA) within GTO. Our mission is to implement an enterprise-wide model for the governance of data at MetLife to ensure consistency of usage and a high level of confidence in data-driven analytics and decision-making capabilities. To achieve this, we are partnering with other Data and Analytics (DnA) teams, Technology, and our business and functional partners to build and deploy the next generation data capabilities for MetLife. We are looking for an MDGO Data Governance Program Manager with a track record of designing and implementing large and complex data governance programs on a global scale. The ideal candidate would have a solid foundation in hands-on Data Governance (DG) and Data Quality (DQ) practices, understand complexities in managing end-to-end data programs, and possess in-depth knowledge of data governance and data management concepts. To be successful in this role, the candidate would require a balance of product-centric technical expertise, data governance program management from an offensive and defensive posture, and a deep knowledge of DG practices, which includes but is not limited to metadata management, metamodeling, lineage documentation, data stewardship, and DQ processes. This role requires interaction with technical staff and senior business and IT partners around the world as well as peer program stakeholders (Privacy, InfoSec, ILM, etc.). This position will work closely with the Data Governance teams as well as other stakeholders in the US as well as globally.

Responsibilities

• Manage engagement with data governance programs to create rhythm for ongoing support, maturity, and metrics reporting.
• Work with the Data Governance team and business partners to research, evaluate, document, maintain standards, and data governance best practices.
• Collate requirements for projects from the perspective of Data Governance team and participate in overall project implementation.
• Perform consultative role in the assessment of policy and standards alignment, data inventories for scoped application, data content management, DQ rules, access management, data security and data risk.
• Support data governance tooling project, business metadata management and documentation.
• Support data governance working group and data council engagement.
• Appetite to learn new technologies and be ready to work on new cutting-edge cloud technologies.
• Interact with business analysts and functional analysts in requirements gathering and implementation.
• Collaborate with the extended project team on compiling proposals including high level technical solution, estimate and project plan.
• Provide technical support to project teams throughout project lifecycle around technology platforms, solution design, security, profiling, performance tuning, etc.

Requirements

• 8+ years' experience in enterprise-wide implementation of Data Governance, Data Quality or Data Management programs.
• 3+ years of experience supporting Data Governance Council or Data Management Committees.
• Demonstrated experience in setting up Data Governance processes in either financial or insurance company setting.
• Strong project management skills. Experience working enterprise complex large scale, multi-team, programs in agile development methodologies.
• Strong program management presentation, and reporting skills.
• Eagerness to learn new technologies on the fly and ship to production.
• Excellent communication skills: Demonstrated ability to explain complex technical content to both technical and non-technical audiences.
• Experience in Data Governance Program deliverables, Executive level presentation, and Data modelling, performance testing and tuning.
• Bachelor's degree in computer science or related field.

Nice-to-haves

• Working knowledge of English
• Strong program management skills.
• Experience with executive presentation, and reporting tools.
• Experience with Collibra, Ataccama, EDC, IDQ and other Data Management tools.
• Ability to define and prioritize stories.