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Citigroup - Jacksonville, FL

posted about 1 month ago

Full-time - Senior
Hybrid - Jacksonville, FL
Credit Intermediation and Related Activities

About the position

The US Personal Banking & Wealth Management (USPB&WM) Data Risk and Control team is a critical function within the USPB&WM Chief Data Office (CDO) and is responsible for and providing data governance and oversight, operational risk management and controls leadership for data across the global USPB&WM businesses. As a senior leader with the USPB&WM Chief Data Office (CDO) Data Risk and Control team, the Data Control Group Manager will be responsible for leading the implementation of a robust risk and controls culture within the USPB&WM CDO by ensuring compliance with the Operational Risk Management Policy and Citi Controls Standard as it relates to Data Risk, including Manager Control Assessments (MCA), controls, quality control monitoring, and risk management activities. The primary focus is to anticipate, identify, and work with our USPB&WM CDO to determine appropriate mitigants to key risks that could impact business objectives, including advising them on how to design appropriate controls through a globally consistent MCA. This role will work closely with all USPB&WM CDO departments to manage the control framework that monitors compliance with Citi policies and procedures, and partner with Operational Risk Management (ORM), Compliance, Internal Audit, Legal, and Operations to address regulatory, compliance, audit matters, and strengthen the control environment.

Responsibilities

  • Lead the implementation of a robust risk and controls culture within the USPB&WM CDO.
  • Ensure compliance with the Operational Risk Management Policy and Citi Controls Standard as it relates to Data Risk.
  • Coordinate the Governance, Risk and Compliance and Manager's Control Assessment (GRC&MCA) program implementation and monitoring.
  • Provide strategic leadership and coordination in the consistent design, implementation and execution of a sustainable Governance Framework and Control infrastructure.
  • Determine Data Management Control EMP/SMP applicability and adoption across USPB&WM AUs.
  • Assist Data Owners and CDO partners in the design of activities, risks, controls, and monitoring methodology.
  • Monitor centrally the alignment to the Operational Risk Management Policy.
  • Establish metrics and monitoring and reporting process for MCA objectives compliance.
  • Implement actions to reduce residual risk levels.
  • Contribute to the establishment of Data Governance and/or Data Risk and Controls standards in alignment with Enterprise Chief Data Office.
  • Lead activities to ensure roles and responsibilities related to data are understood and implemented across businesses.
  • Drive the Data Quality Control Assessment process.
  • Help Business Partners and Data Owners to identify control gaps, deficiencies, or uplift opportunities against target state & Enterprise Data Quality framework.
  • Assist Data Owners in developing plans and remediation of control gaps by integrating new or enhanced controls into our MCA inventory.
  • Support the business/function teams in the assessment of current state Data Controls.
  • Provide training, tools, templates, and methodologies for the execution of Control Assessments.
  • Conduct quality reviews of assessment results for completeness and to ensure consistency in execution.

Requirements

  • 10+ years experience in Financial Services and analytical work experience with a strong understanding of control implementation and data management / governance.
  • Strong communication (written and oral), reporting, presentation and influencing skills.
  • Proven ability to autonomously create clear written communications.
  • Strong command of project management methodologies (agile, waterfall).
  • Extensive large-scale project or program management experience.
  • Strong investigative and analytical skills for root cause identification and implementation of effective remediation.
  • Assertive and self-confident to challenge status quo and propose diverse ideas.
  • Pragmatic problem-solver, forward thinker with knowledge of broader consumer financial business models and operating risks.
  • Strong relationship management skills with ability to deepen relationships and build partnerships.

Nice-to-haves

  • Working knowledge of Citi's Operational Risk Management (ORM) Policy, Governance Risk and Controls (GRC) Framework, Citi Controls Standard, and Manager Control Assessments (MCA).
  • Expertise in MCA and iCAPs data entry and reporting from Citi Risk & Controls (CR&C).
  • Familiarity of Citi's Data Governance Policy, Data Governance Programs and USPB&WM business operations.

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages including vacation, sick leave, and paid holidays
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