Data Services Mongodb expert

About the position

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. The IBM Cloud Databases (ICD) team is responsible for developing, running, and operating the Software as a Service (SaaS) offerings that provide Database as a Services (DBaaS) in IBM Cloud. ICD is seeking an expert in Mongodb that is knowledgeable in internal concepts, such as database clustering, replication, and performance. The expert will work within our site reliability engineering organization to debug, troubleshoot, and resolve complex database clustering, performance, and replication issues. The expert will also work with clients to understand application usage patterns and share their expertise in application design and data model/query/connection optimization to get the maximum reliability and performance from their database. The expert will also work with our development team to design and provide ongoing feedback as we build new capabilities for our service. The expert will contribute to runbooks and external documentation. Programming skills are nice to have, but not required for this role. This is a good role for someone who might possess foundational programming skills and would like to hone those skills by contributing to the core service, tooling leveraged by our team to diagnose and respond to operational alerts, monitoring, metrics, and test cases. Candidates should have a strong desire to work within a CICD environment and have a passion for embracing new cloud technologies. You need to be collaborative, able to handle responsibility, and love learning new techniques and tools. There is a requirement to be expert in the database technology and other cloud technologies such as Kubernetes. We are a "You build it, You run it" culture. As a MongoDB expert, you will join our follow-the-sun rotation where you will be the primary responder for automated system alerts. You will follow runbooks to resolve such issues and use your troubleshooting and analytical skills to diagnose or troubleshoot platform or Data Service issues.

Responsibilities

• Develop, run, and operate Software as a Service (SaaS) offerings that provide Database as a Services (DBaaS) in IBM Cloud.
• Debug, troubleshoot, and resolve complex database clustering, performance, and replication issues.
• Work with clients to understand application usage patterns and optimize database reliability and performance.
• Collaborate with the development team to design and provide feedback on new capabilities for the service.
• Contribute to runbooks and external documentation.
• Respond to automated system alerts and follow runbooks to resolve issues.

Requirements

• Experience configuring and operating highly-available MongoDB production clusters.
• Experience in debugging, troubleshooting, and resolving database hosting issues (e.g., replication, clustering) in production.
• Experience in application and performance design using databases and troubleshooting application-side database issues.
• Experience working with clients to troubleshoot performance or availability issues in applications using MongoDB.
• Experience with Kubernetes.

Nice-to-haves

• 8+ years in programming with Python or similar programming language.
• 8+ years in required skills above.
• Operating a database service in a large scale environment.