Decision Science Analyst Senior Auto Claims

Full-time - Mid Level

San Antonio, TX

Credit Intermediation and Related Activities

About the position

As a Decision Science Analyst Senior at USAA, you will play a crucial role in providing data insights to support the P&C Claims business. This position focuses on auto physical damage analytics and involves applying advanced analytical techniques to influence business strategies and drive change. You will work collaboratively with cross-functional teams to gather, manipulate, and synthesize data, ultimately making actionable recommendations that align with business objectives.

Responsibilities

• Leverage advanced business, analytical, and technical knowledge to lead discussions with cross-functional teams.
• Apply advanced analytical techniques to tackle medium to large scale business problems.
• Translate recommendations into communication materials for various management levels.
• Incorporate visualization techniques to enhance understanding for less technical audiences.
• Identify and capture relevant data sources to address business problems through exploratory data analysis.
• Integrate and transform disparate data sources while ensuring data hygiene.
• Document assumptions, methodology, validation, and testing for compliance and peer reviews.
• Stay informed on current data and analytics trends and emerging technologies.
• Succinctly deliver analysis findings to influence management and drive business decisions.
• Provide subject matter expertise in operationalizing recommendations.

Requirements

• Bachelor's degree in a quantitative analytics field or 4 years of related experience in statistics, mathematics, or quantitative analytics.
• 6 years of data & analytics experience or a combination of 4 years of data & analytics experience with 2 years of progressive functional business experience.
• Demonstrated advanced skills in mathematical and statistical techniques for decision-making.
• Advanced knowledge of data analysis tools, data visualization, and SQL, SAS, BI tools.
• Experience with new and emerging data sets and data wrangling techniques.

Nice-to-haves

• Property & Casualty (P&C) industry experience with Claims or Auto Physical Damage.
• Advanced SQL experience; R and Python experience is a plus.
• Experience with building dashboards using Tableau.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) and pension plans.
• Life insurance and parental benefits.
• Adoption assistance and paid time off program with paid holidays.
• 16 paid volunteer hours and various wellness programs.
• Career path planning and continuing education support.