Deli Sales Manager

$49,400 - $67,496/Yr

Hannaford Brothers Company - Conway, NH

Full-time - Entry Level

Conway, NH

Food and Beverage Retailers

About the position

The Deli Sales Manager is responsible for overseeing the operations of the Deli department at Hannaford Supermarkets. This role involves managing staff, ensuring compliance with company policies, and maintaining high standards of customer service and product quality. The manager will also focus on training associates, maximizing profitability, and fostering a positive work environment.

Responsibilities

• Provide recognition of accomplishments and offer constructive counseling when necessary.
• Treat all co-workers with fairness, dignity, and respect.
• Ensure department associates are properly trained by certified trainers.
• Ensure all company policies and procedures are followed as outlined.
• Develop product knowledge in all areas of the Deli department.
• Conduct performance appraisals on all department associates according to company standards.
• Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs.
• Understand and use company tools such as MPP, financial reports, scheduling, ordering and business information systems.
• Ensure operational and merchandising standard practices are followed to maximize profitability.
• Maintain solid communication in the department and throughout the organization.
• Observe and ensure compliance with company sanitation, safety, and food safety standards.
• Understand the causes and means for resolving and limiting shrink.
• Have total understanding of the department's standard practice manual and Program Manuals for each Deli program.
• Perform all other duties and projects as assigned by Store Manager.

Requirements

• A high school graduate or equivalent preferred.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Effective interpersonal and organizational skills.
• Desire and ability to lead and manage a team.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a 'Certified Food Safety Manager' or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment.

Nice-to-haves

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department's appearance and presentation.
• Hire, train and develop associates to meet the department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all Deli/Bakery/Seafood associates as assigned.
• Role model outstanding friendly customer service.
• Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department.
• Ensure the maintenance of accurate records of production, shrink, sales and inventory.

Benefits

• Salary range is between $49,400 - $67,496 Annual (40 Hours) Eligible for 5 additional hours at OT