Dental Office Manager

$50,000 - $60,000/Yr

Aspen Dental - Ypsilanti, MI

Full-time - Mid Level

Ypsilanti, MI

Ambulatory Health Care Services

About the position

The Dental Office Manager at Aspen Dental, referred to as Operations Manager, plays a crucial role in overseeing all office operations to support the dental team and enhance patient experiences. This position emphasizes leadership, patient service, and business management, ensuring a positive impact on both the community and the practice's profitability.

Responsibilities

• Lead the office in all operations to support the doctors and enhance patient experiences.
• Provide superior patient service with compassion and care according to patient needs and company policies.
• Hire, develop, manage, and retain office staff.
• Consult with patients on treatment options, verifying insurance payments and collections.
• Review monthly business results, manage profit and loss, and create strategies to increase profitability.
• Prepare and lead daily huddles with the team to optimize patient experience and business performance.

Requirements

• High school diploma or GED required; college degree preferred.
• Minimum of 1 year of leadership experience managing a team.
• Strong communication and interpersonal skills to build rapport with patients.
• Demonstrated analytical thinking and ability to leverage data.

Nice-to-haves

• Experience in a dental office setting.
• Ability to motivate and inspire a team.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching