About the position
Aligned Dental Partners is seeking a dedicated Dental Practice Coordinator to join our remarkable team in Louisville, KY. Our practice specializes in general dentistry, and we pride ourselves on guiding patients through their dental procedures with state-of-the-art technology and specialized training. We believe in fostering a fun and healthy environment that promotes a lifetime of healthy smiles. Our Core Values guide our interactions and ensure that we provide the best care possible to our patients. If you are passionate about patient care and enjoy working in a collaborative environment, we would love to hear from you. As a Dental Practice Coordinator, you will play a crucial role in the daily operations of our dental practice. Your primary responsibilities will include coordinating dental appointments with the doctors' schedules, managing insurance benefits, and collaborating with other health professionals to ensure seamless patient care. You will also assist patients in scheduling their appointments and provide them with information about treatment options and procedures. Exceptional interpersonal skills and professionalism are essential for this role, as you will be the first point of contact for our patients. We offer competitive market rate wages based on your skills and tenure, along with in-office training to help you develop and progress in your career. Our benefits package includes health insurance and a 401(k) plan, and we provide excellent growth and advancement opportunities within the practice. You will enjoy consistent working hours, up to 40 hours per week, in a supportive team environment that prioritizes patient care and employee well-being. Join us in making a difference in our patients' lives while enjoying a fulfilling career in dentistry.
Responsibilities
- Use of multi-line phone to make, answer, and direct phone calls.
- Posting and submitting insurance claims.
- Coordinate appointments to maximize the daily production goal.
- Monitor the schedule throughout the day to ensure that it runs smoothly.
- Explain treatment options and procedures.
- Work closely with the dentist and dental staff to schedule treatment in a timely manner according to urgency of treatment.
- Work with the dentist to determine options for completion or treatment.
- Present the patient with all options and a financial estimate for all options.
- Check accounts balances of patients coming in and prepare to discuss any monies due.
- Work with insurance companies to approve dental and medical procedures.
- Receive and enter payments to appropriate accounts.
- Balance cash, match bank deposit slips, and receipts daily.
Requirements
- Available to work practice hours of 7:30 am to 5 pm Monday through Friday.
- Knowledge of dental procedures preferred.
- Basic knowledge of Microsoft Word and Excel and Open Dental (Preferred).
- General knowledge of proper grammar, punctuation, and spelling.
- Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone.
- Ability to work on multiple projects at once.
- Ability to work both independently and cooperatively in a team setting.
Benefits
- Health insurance
- 401(k)
- Opportunities for advancement
