Design and Application Engineer

Appleton, WI

Transportation Equipment Manufacturing

About the position

Miller Electric, an ITW company, is seeking a Technical Product Specialist to join our marketing team within the Welding Accessories and Cutting Division. We are looking for someone eager to dive deep into our technical products and services in this customer-facing role. In this role, you will drive sales by actively listening to customer needs, analyzing product features, and offering tailored support. By partnering with the Engineer, Marketing and Sales teams, you will ensure smooth customer transactions and elevate the overall product experience, building long-lasting partnerships and achieving successful sales outcomes in our fast-growing weld environmental solutions segment of the division.

Responsibilities

• Collaborates with internal sales team, distributor partners and end-users to understand customer requirements.
• Prepares and delivers technical presentations to communicate the company's products value propositions, performance and services to customers.
• Helps customers understand product installations requirements through onsite discovery visits.
• Solicits and documents client feedback. Evaluating the data to further enhance customer experience satisfaction and drive new strategies.
• Trains other internal and external stakeholders on the technical aspects of the company's products and services.
• Prepares quotations for projects using quote software by selecting appropriate product, pricing, and establishing installation labor estimates.
• Reviews plans and RFQs (Request for Quote) then produces technical support documentation and submittals to satisfy project and bid requirements.
• Designs layouts for equipment needs and system requirements for customers using AutoCad.
• Works with suppliers to communicate lead times and identify solutions.
• Collaborates with project coordinator, sales, marketing and engineering teams.
• Identifies areas for improvement and communicates issues to key stakeholders including leadership.
• Additional functions/duties as assigned.

Requirements

• Minimum bachelor's degree in engineering, or related field.
• 2 years + of related experience.

Nice-to-haves

• Experience with AutoCad to create and modify drawings for customer installation and custom applications.
• Bachelor's degree preferred or interest in completing bachelor's degree with the financial support of Miller Electric.
• Industry and regulatory standards experience is preferred.