Design Associate

Full-time - Entry Level

West Hills, CA

Furniture and Related Product Manufacturing

About the position

This position is responsible for exceeding sales and operational benchmarks, delivering an exceptional customer experience through the La-Z-Boy selling process, and championing the in-home design program. With a comprehensive understanding of product lines, the role focuses on maximizing store promotions and marketing efforts, as well as, collaborating with support teams to ensure operational excellence.

Responsibilities

• Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
• Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers.
• Maintain strong knowledge of features and benefits of existing and new product lines.
• Resolve customer inquiries and escalate appropriately when needed.
• Promote in-home design program.
• Maximize store promotions, marketing initiatives, and grassroots programs.
• Collaborate with support teams to ensure operational excellence.
• Ensure proper execution of all existing and new systems and administrative procedures.

Requirements

• Education: High School Diploma or equivalent experience.
• Skills: Basic proficiency in Microsoft Office suite, effective communication skills, and customer service.
• Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.

Nice-to-haves

• Proficient in using various technology tools and software.
• Strong organizational skills.
• Advanced interpersonal and communication skills.

Benefits

• Competitive earnings potential: UNCAPPED commissions on WRITTEN Sales
• Pay: training pay $20 per hour 4-6 weeks
• After training end: $18 an hour, plus commission, plus potential quarterly bonus Commission
• 2% on sales, other than La-Z-Boy Design Sales, 3% on La-Z-Boy Design Sales.