Gabriella White - Scottsdale, AZ

posted 6 months ago

Full-time - Entry Level
Scottsdale, AZ
Transit and Ground Passenger Transportation

About the position

As a Design Consultant at Gabriella White, you will play a pivotal role in helping clients create beautiful indoor and outdoor living spaces. This position requires a blend of creativity, communication skills, and a passion for design. You will be responsible for executing the client's vision by leading design projects, creating layouts, making product suggestions, and presenting recommendations. This includes conducting scheduled house calls with clients, ensuring that their needs are met and their expectations exceeded. You will also welcome guests into the showroom, providing a friendly and informative atmosphere while assisting with their needs and sharing the brand story. In addition to client interactions, you will be responsible for maintaining regular updates on client orders and following through after delivery to ensure satisfaction. Accuracy is key, as you will input all custom sales for clients and assist with the printing and tagging of merchandise in the showroom according to brand standards. You will also help implement the sales floor plan and merchandise accessories and rooms within the showroom, ensuring a visually appealing environment that reflects the brand's aesthetic. Your role will also involve utilizing a Customer Relationship Manager (CRM) system daily to keep client information updated, cleaning and maintaining the showroom, and assisting with annual inventory and periodic cycle counts. This position is ideal for someone who is enthusiastic about design, enjoys working with people, and is eager to contribute to a growing family-owned business that values dedication, enthusiasm, synergy, integrity, and goal orientation.

Responsibilities

  • Executes client's vision and leads in all design projects by creating layouts, making product suggestions, and presenting recommendations including scheduled house calls with a minimum of 2 per month.
  • Welcomes guests into the showroom by providing a friendly, informative atmosphere and assists with guests' needs while sharing the brand story.
  • Provides updates to guests' orders on a regular basis and follows through after delivery.
  • Inputs all custom sales for clients with accuracy.
  • Assists with printing and tagging of merchandise in the showroom per brand standards.
  • Assists in the implementation of the sales floor plan and merchandises accessories and rooms within the showroom.
  • Checks order acknowledgements weekly and communicates updates to clients by phone and follow-up email.
  • Utilizes Customer Relationship Manager (CRM) daily and frequently updates client's information.
  • Cleans and helps with upkeep of showroom.
  • Assists with annual inventory and periodic cycle counts.

Requirements

  • Training and/or Education in Design, Industrial Design, Business, Marketing, or trade membership in Design field highly preferred.
  • Knowledge of the design industry including fabrics, applications, and general design practices preferred.
  • Minimum of one year experience in design or luxury retail environment required.
  • Demonstrated ability to sell luxury products.
  • Excellent written, verbal, and interpersonal communication and presentation skills.
  • Proficient computer skills including knowledge of MS Office and iPad required; Experience with Enterprise Resource Planning (ERP) system(s) preferred.
  • Technical knowledge of space planning and ability to use planning software such as RoomSketcher preferred.
  • Problem-solving skills and positive, professional demeanor required.
  • Ability to work hours including frequent weekend hours and additional hours during special events.

Nice-to-haves

  • Experience with networking and building rapport to grow clientele.
  • Familiarity with luxury furniture and accessories.

Benefits

  • Paid holidays
  • Health insurance
  • Dental insurance
  • Parental leave
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
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