Design Engineer

About the position

The X-Labs Operations team exists to accelerate the innovation of Comcast’s next-generation architectures and products. We believe that our people, process, and technology are crucial to ensuring sustainable, repeatable, and predictable outcomes. Our production-like environments serve as the backbone for development and quality assurance, and our people help align the many advancements within Comcast and our industry. The X-Labs Design Engineer is directly responsible for the intake process and execution of all new company-wide innovation projects for Architecture and Product, in accordance with company and industry standards. The Engineer possesses a deep understanding of MSO architectures including CRAN, DAA, NDC, HFC, and cloud video. The Engineer leverages that knowledge to create a visual design package, establish a defined bill-of-materials, create all build plans, scope-of-work outlines, and ensure financials are actively maintained until project closure. The Engineer will act as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies, and procedures. Maintains in-depth experience, knowledge, and skills in area of discipline, usually determining own work priorities and serving as resource for colleagues with less experience. Interfaces regularly with vendors, engineering, and peer operations organizations, including Infrastructure Engineering, Video Engineering, CMTS Engineering, Systems Engineering, IP Network Engineering, Critical Infrastructure, and Project Management. Acts as a key contributor in a complex and crucial environment. May lead teams, projects, and provides technical leadership to junior Engineers and project teams. This team loves their work but mostly because it helps us grow individually and professionally. We are committed to holding each other accountable and to helping each other and the team be the best version of ourselves. As such, it's important to ask relevant, meaningful questions to complete your work, hold teammates accountable in a disarming way, and action on feedback from teammates as an opportunity to grow.

Responsibilities

• Responsible for the intake process and execution of all new company-wide innovation projects for Architecture and Product.
• Create a visual design package and establish a defined bill-of-materials.
• Create all build plans and scope-of-work outlines.
• Ensure financials are actively maintained until project closure.
• Troubleshoot operational issues and provide technical solutions.
• Implement new products and services and maintain designated areas of engineering.
• Interface regularly with vendors, engineering, and peer operations organizations.
• Act as a key contributor in a complex and crucial environment.
• May lead teams and provide technical leadership to junior Engineers.

Requirements

• 2-4 years of experience in MSOs Architectures including HFC, DAA, PON.
• Experience with professional communication and documentation tooling such as Microsoft PowerPoint, Excel, Visio, Smartsheet.
• Proven ability to analyze, evaluate, and design complex IP/RF/Optical networks.
• Intermediate knowledge of Critical Infrastructure systems and their importance to Data Center Infrastructure Management (DCIM).
• Ability to identify operational and performance opportunities and assist with creating strategies to improve network availability.

Nice-to-haves

• A self-starter who demonstrates critical thinking, self-motivation, time-management, courage, and curiosity.
• Strong advocate for Engineering Operations procedures, policies, and processes.
• Ability to partner with functional teams to influence and drive alignment.

Benefits

• An array of options, expert guidance, and always-on tools personalized to meet the needs of employees.
• Support physically, financially, and emotionally through big milestones and everyday life.