Ethan Allen Global - The Villages, FL
posted 6 months ago
The Design Consultant at Ethan Allen plays a pivotal role in creating individualized design solutions for customers, whether in the design center, remotely, or in the customer's home. This position requires a deep understanding of space planning, fabric coordination, product selection, and overall project design. The successful execution of these tasks is measured by the ability to develop tailored designs that meet customer needs while achieving sales goals in a flexible, relationship-based selling environment. The role may involve collaboration with a team or partnership approach for certain projects, emphasizing the importance of teamwork and communication skills. Design Consultants are evaluated based on various performance categories, including teamwork, customer service, communication skills, decision-making, project development, presentation, and technical skills. They must meet benchmarks such as Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be-Backs, PI, Close Ratio, and participation in the Ethan Allen Trade Program. A significant aspect of the role involves leveraging social media and digital channels to promote the Ethan Allen brand, adhering to the company's Social Media Policy. Compensation for this position is primarily incentive-based, with total earnings determined by commissions from sales. In this full-time position, Design Consultants are expected to create design solutions that align with customer preferences and budgets while effectively selling Ethan Allen's products and services. They represent the Ethan Allen brand in all customer interactions, establishing rapport and securing appointments for in-home consultations. Regular home visits are essential to assess customer needs and provide comprehensive design solutions that lead to successful sales. The role also involves grassroots marketing and utilizing various social media platforms to expand the business and educate customers about the complimentary design services offered by Ethan Allen. Staying updated on design and color trends is crucial for creating fashionable solutions that resonate with customers.