DevOps Director

Itradenetwork - Atlanta, GA

Full-time - Senior

Hybrid - Atlanta, GA

About the position

The DevOps Director at iTradeNetwork will lead the company's DevOps initiatives, focusing on automation, scalability, and AI-powered operations. This role is crucial for managing infrastructure, optimizing CI/CD pipelines, and ensuring seamless software delivery. The successful candidate will drive operational excellence and innovation through AI integration while leading cross-functional teams to develop scalable, reliable, and efficient DevOps processes.

Responsibilities

• Lead and mentor the DevOps team, fostering a culture of continuous improvement and innovation.
• Design, implement, and manage scalable cloud infrastructure (GCP).
• Collaborate with engineering, product, and operations teams to align on roadmaps, timelines, and key deliverables.
• Spearhead platform modernization and the migration from a hybrid, on-premise environment to a fully cloud-based infrastructure (GCP).
• Ensure security best practices are followed, supporting the compliance needs of the regulated food supply chain industries.
• Drive adoption of AI technologies to improve operational efficiency and automate incident detection and response.
• Establish and maintain monitoring, alerting, and incident response practices using industry best practices and AI-based tools.
• Own the release process, ensuring timely, predictable product launches.
• Design, build and optimize CI/CD pipelines using tools such as Jenkins, GitLab CI, or CircleCI, driving best practices for testing, deployment, and version control.
• Collaborate with SW leads to design testing strategies that enhance developer velocity and minimize compatibility issues.
• Monitor system reliability and performance, identifying bottlenecks and driving data-driven improvements.
• Advocate for and implement Infrastructure as Code (IaC) principles using tools like Terraform or Ansible to manage infrastructure across development, integration, and production environments.
• Ensure high availability, scalability, and cost-efficient cloud operations by optimizing resource usage.
• Deploy AI-powered monitoring tools (e.g., DataDog, Prometheus, Grafana, Splunk) to detect performance bottlenecks and predict incidents.
• Lead post-incident reviews, identifying root causes and driving continuous improvement to reduce incident frequency and impact.
• Develop and maintain disaster recovery (DR) plans and ensure compliance with security frameworks like SOC 2 and ISO 27001.
• Work closely with Technical Program Managers (TPMs) and component teams to align on roadmaps and remove delivery bottlenecks.
• Provide clear communication with stakeholders on testing, release status, and incident management.
• Foster a collaborative environment by sharing best practices across engineering teams and encouraging continuous learning.

Requirements

• 10+ years of experience in DevOps, release management, or related roles with a proven track record of managing complex software delivery processes.
• Strong experience in CI/CD practices and tools like Jenkins, GitLab, or CircleCI.
• Hands-on experience with automated testing frameworks and release management methodologies.
• Expertise in cloud platforms (AWS, Azure, GCP) and Infrastructure as Code (IaC) tools like Terraform or Ansible.
• Demonstrated ability to integrate AI/ML technologies to enhance DevOps workflows.
• Strong analytical and problem-solving skills with a proactive approach to identifying risks and mitigating them.
• Exceptional communication and interpersonal skills, with experience working across diverse geographically distributed teams (onshore/offshore) on global initiatives.
• Proven leadership abilities with a collaborative and inclusive management style.

Nice-to-haves

• GCP, AWS certifications (e.g., Google Professional Cloud DevOps Engineer, AWS DevOps Engineer).
• Experience with SRE practices and implementing SLAs across engineering teams.
• Knowledge of microservices architecture and API management.
• Familiarity with AI/ML platforms (e.g., TensorFlow, Vertex AI) for predictive analytics.
• Experience in Supply Chain domains.
• Knowledge of security best practices for regulated industries (e.g., FSMA compliance).

Benefits

• Competitive salary packages
• Comprehensive medical, dental, vision, and life insurance benefits for you and your family
• Flex PTO for exempt employees and competitive PTO for non-exempt
• Paid parental leave for eligible employees
• 401(k) matching
• Tuition reimbursement on approved programs
• Great health & well-being benefits including Teladoc for general medical and mental health care