Digital Marketing Technology Manager

About the position

As a member of the Digital Team of Avon for the US and Canada markets as well as LGbeauty.com and brands, the Digital Marketing Technology Manager has experience working on enterprise websites, email development and comfortable managing event and ecommerce tags and has a solid understanding of web analytics. You will report to the Head of Digital for Avon of US and Canada as well as work alongside to support LGbeauty.com and brands efforts from time to time.

Responsibilities

• Managing a team of Email and Marketing Automation team members
• Be the liaison between business stakeholders and engineer configurations to manage the API calls, ETL's to ensure a clean data flow between multiple ecommerce platforms, CRM and ESP systems.
• Manage the architecture of marketing data to support marketing initiatives, tracking and dynamic content for email marketing
• Establish and own process on website tagging, tracking and analytics, leveraging tools like Google Tag Manager, Google Analytics, and Microsoft Clarity
• Troubleshoot and resolve issues in tracking implementations, ensuring data accuracy across platforms.
• Design and manage event tracking, e-commerce tracking, and consent management setups.
• Create reports and dashboards in looker studio to represent a visualization for cross functional departments specifically for the digital marketing and merchandising team to analyze their efforts.
• Develop and maintain web SOPs and training documentations
• Translate complex business strategies within e-Commerce and direct selling business of Avon to assist with automation, personalization and segmentation
• Help develop and refine segments to enable one to many personalization efforts on site and overall journey through marketing channels

Requirements

• Bachelor's degree in Marketing, Computer Science, or a related field.
• Minimum 4 years of experience in website management or equivalent
• 3 years of email development experience to support day-to-day marketing, communication and triggered real-time communication partnering with IT and other systems
• Hands-on experience with web technologies, including JavaScript, HTML and CSS
• Comfortable with Tag Management tools such as Tealium or Google Tag Management
• Experience with debugging and testing tools like Tag Assistant, Debugger, or browser console.
• A solid understanding of enterprise ESPs configurations and data components of automations
• Has a passion to drive reliable data insights through validation and collaboration with IT, BI and Analytics
• Able to demonstrate innovation, successfully tackling challenges in new and creative ways in often-stressful, deadline-intensive environments
• Experience with web accessibility, compliance and upcoming regulations
• Ability to understand and develop solution strategies and communicate recommendations to executive leadership

Benefits

• Eligible for benefits as of date of hire (health, dental, vision, life and other voluntary programs)
• You are immediately vested in Avon's matching contributions to the 401(k) Plan. Avon matches your contributions dollar-for dollar up to 3% of your eligible pay, and $0.50 per dollar on the next 2% of your eligible pay.
• Company sponsored Life insurance, AD&D and Disability benefits with option to buy up
• Wellness incentive programs
• Commuter, Health Reimbursement (HRA) and Flexible Spending (FSA) accounts
• Family Care (back-up child and elder care) benefit Programs
• Additional voluntary benefit programs available such as group legal, critical care, accident, pet insurance and identity protection insurance.