Digital Printing Technician

About the position

The Digital Printing Technician at Vanderbilt University is responsible for coordinating and executing various printing activities within a print shop or copy center environment. This role emphasizes customer service, ensuring that clients receive high-quality printed materials while maintaining a friendly and helpful demeanor. The technician will manage electronic files, operate high-volume digital printers, and perform document finishing tasks, all while adhering to safety protocols and quality control procedures.

Responsibilities

• Operate high-volume digital printers and scanners
• Set up, print, and finish large-format projects
• Cross-trained in printing, finishing, and engraving
• Review and prepare incoming electronic files for printing and mailing, assisting clients in data conversion and file submission
• Order routine supplies using purchase orders
• Manage electronic files and documents received from customers or internal stakeholders
• Prepare print files for optimal output, including tasks such as imposition, color management, and file conversion
• Set up printing equipment and perform test prints to ensure proper configuration
• Operate digital printing presses, copiers, and other production equipment to produce high-quality printed materials
• Perform document finishing tasks such as cutting, binding, laminating, and packaging
• Maintain a clean and organized work area to support efficient printing operations
• Troubleshoot printing issues and perform minor equipment maintenance and repairs
• Provide customer service and run point of sale register in retail environment
• Communicate effectively with customers, co-workers, and management to understand requirements and provide updates
• Adhere to all safety protocols and quality control procedures
• May be responsible for visiting clients and potential clients to promote services and improve communication
• May be responsible for completing Printing Services job tickets, including trimming and folding
• May be responsible for shipping job tickets by packaging product and printing delivery slips
• May involve lead responsibility for student employees

Requirements

• High school diploma or equivalent is required
• 1-2 years of experience in a digital printing or copy center environment is required
• Fluency in Adobe Illustrator and InDesign is required
• Proficiency in using various print software, RIPs, and file preparation tools is required
• Skilled in operating digital printing presses, copiers, and finishing equipment
• Excellent attention to detail and problem-solving abilities
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Comfort with technology and applying it to solve problems
• Knowledge of supplies, equipment, and/or services ordering and inventory control
• Effective oral and written communication skills
• Ability to gather data, compile information, and prepare reports
• Demonstrated problem analysis and solution skills
• Proficiency in creating, composing, and editing written materials
• Organizing and coordinating abilities
• Knowledge of general accounting principles
• Ability to lift up to 60 pounds on a regular basis

Benefits

• Opportunities for professional development
• Supportive work environment
• Diversity and inclusion initiatives
• Health and safety measures
• Commitment to equity and diversity