Digital Product Management Group Manager

About the position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be based in Pittsburgh or Philadelphia, PA. This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in the field on a regular basis.

Responsibilities

• Defines complex, cross-functional digital strategies across business segments to optimize digital experience, leveraging design thinking and other best practices by leading Digital teams.
• Defines the strategy related to digital experiences for applicable business segments or product groups.
• May participate in the marketplace to influence digital experience trends.
• Leads digital teams.
• Sponsors potential digital experience projects for feasibility and value.
• Presents initiatives and policy changes to gain executive buy-in.
• Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals.
• Serves as senior point of escalation and ensures successful outcomes from key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders (including key vendors) throughout the experience lifecycle.
• As part of the first line of defense, supports determination of risk appetite and limits.
• Owns business response to audit and regulatory finding.
• May participate in client facing activities.
• Structures, allocates resources and manages Digital teams.
• Motivates and develops the performance of the product development management team and key contributors.
• Development planning.

Requirements

• University / college degree.
• Higher level education such as a Masters degree, PhD, or certifications is desirable.
• Industry-relevant experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.
• Proven leadership experience with a moderate to large scope of responsibility is required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice-to-haves

• Agile Web Development
• Business Requirements Documentation (BRD)
• Data Visualization
• Digital User Experience
• Employee Engagement
• IT Architecture
• JavaScript
• Wireframing

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 8 occasional absence days each year
• Between 15 to 25 vacation days each year, depending on career level and years of service.