About The Position

The Director of Dining Services II at the University of Pittsburgh is responsible for overseeing the daily operations and financial success of foodservice locations on campus. This role involves ensuring compliance with health regulations, maintaining food quality, and fostering client relationships. The position offers opportunities for professional growth within a rapidly expanding organization.

Requirements

  • Associate degree preferred.
  • Five or more years of operational food service management experience.
  • Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • Strong leadership abilities with validated experience in supervising and developing staff.
  • Excellent organizational skills and ability to prioritize optimally.
  • Outstanding customer service skills with a dedication to maintaining high standards of quality.
  • Proficiency in preparing and analyzing financial reports.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Must be experienced with computers.
  • ServSafe® Certified.

Responsibilities

  • Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
  • Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
  • Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
  • Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
  • Foster strong client relationships to align our programs with their objectives, driving happiness and retention.
  • Perform other duties as assigned to support the efficient functioning of dining service operations.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Merchant Wholesalers, Nondurable Goods

Education Level

Associate degree

Number of Employees

251-500 employees

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