Director -Client Services - Sales

$150,000 - $180,000/Yr

Bensussen Deutsch And Associates - Atlanta, GA

Full-time - Director

Remote - Atlanta, GA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Director of Client Services - Sales at BDA is a strategic leadership role focused on managing and growing revenue through exceptional client satisfaction and oversight of key account teams. This position requires a blend of sales strategy, team leadership, and client relationship management to drive the company's growth and support clients' marketing and branding goals.

Responsibilities

• Serve as an active member of BDA's Sales Leadership Team regarding overall business strategic planning.
• Work with VP of Sales and Account Team leaders to set and implement sales strategies for growth of assigned accounts.
• Help Account Teams establish strategic marketing plans to achieve corporate objectives for new business development within assigned accounts.
• Lead team to develop and execute comprehensive marketing plans to support sales and revenue objectives of BDA.
• Set financial and performance goals for team(s) in support of strategic objectives.
• Analyze financial aspects of accounts to make sound business decisions for BDA.
• Collaborate on new business proposals and presentations, developing creative ideas for client marketing projects.
• Work with other BDA sales and operational leaders to ensure continued growth in sales and profitability.
• Drive revenue growth by coaching team to explore and capitalize on client needs.
• Serve as escalation point for direct reports and client inquiries, addressing concerns promptly.
• Engage in leadership forums and client industry meet-ups to build networks and new business opportunities.
• Stay updated on industry trends and best practices to enhance BDA offerings and maintain a competitive edge.
• Meet and exceed assigned sales targets and contribute to BDA's revenue growth.
• Support the growth of the collective client portfolio of the team.
• Coach and mentor members of the key account team, maintaining fair expectations.
• Manage performance documentation of direct reports and conduct annual performance reviews.
• Build, recruit, train, retain, and motivate teams, assisting in development of internal pipeline for future sales management opportunities.

Requirements

• 7+ years business development/retail product sales management experience.
• 5+ years proven experience leading and motivating outside sales teams.
• Experience managing a team's book of business valued at $20 million or more.
• Financial and Hospitality vertical experience highly preferred.
• Proven track record of creating licensed product business opportunities with 3rd party licensed properties.
• Proficient in MS Office suite (Excel, Outlook, Word, PowerPoint).
• Proficiency in using CRM software and other relevant tools for sales and order management (Salesforce preferred).
• Promotional merchandise experience preferred but not required.

Nice-to-haves

• Creativity and experience in merchandise with the ability to generate fresh ideas.
• Excellent organizational skills to manage multiple clients and orders simultaneously.
• Fast-paced, deadline-driven multi-tasker.
• Energetic self-starter who exudes accountability, urgency, and passion.
• Strong interpersonal, communication, customer service, and presentation skills.
• Possess strong financial acumen with an understanding of calculating financial data.
• Analytical mindset with the ability to interpret data and make strategic decisions.
• Exceptional negotiation and problem-solving abilities.

Benefits

• Robust PTO including vacation, a paid volunteer day, holidays, and summer Fridays.
• Medical, dental, vision, life, and AD&D insurance.
• 401k with tuition reimbursement.
• Mental health and financial wellness programs.
• Professional development opportunities including tuition reimbursement.