Director, Creative

Universal Music Group - Philadelphia, PA

Full-time - Senior

Philadelphia, PA

Professional, Scientific, and Technical Services

About the position

Fame House, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry's best-in-class service to connect artists with their fans. Established & headquartered in Philly, Fame House powers eCommerce for UMG's labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration-both within FH and with our partners. We are passionate about the impact of eCommerce for artists, providing a full service solution to grow an artist's owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more. Fame House is looking for a Creative Director to oversee and guide work across product development, site design and content on behalf of many of the biggest and most iconic artists in the world. Bringing their vision and expertise to various departments will be crucial. This person will help to motivate, elevate and push creative teams across disciplines, maintaining a culturally relevant and strong narrative for artists and campaigns.

Responsibilities

• Oversee, motivate and elevate creative work across disciplines, focusing on product development creative, graphic design, and content to support merchandise marketing
• Conceive, develop, and implement concepts in partnership with various teams and relevant stakeholders
• Serve as the through line of creative vision and narrative across multiple disciplines
• Bring knowledge and understanding of trend-based music and merch landscapes to multiple departments and clients
• Keep teams culturally literate and looped into bigger trends across media, fashion and music
• Lead brainstorming and ideation sessions to further creative vision and mentor & develop creative team members
• Provide feedback to teams on creative concepts, deliverables and proposals
• Directly manage creatives across design, photo and video teams

Requirements

• 10-12 years experience in a creative role
• Degree in graphic design, interactive design, fashion or related discipline
• Proven experience as a creative director, or in a similar creative role
• Hands on experience in the creative process - concepting, design development, and execution
• Excellent command of Adobe Creative Suite, Microsoft Office, and Keynote
• Experience with Shopify and web technologies and e-commerce is a plus
• Outstanding leadership and organizational skills with a desire to motivate teams
• Strong interpersonal skills and ability to interface with many different departments, as well as leadership across the organization and artist teams

Benefits

• Comprehensive medical, dental, vision, and FSA options
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent