Director, Head of Change Management & Commercialization Product Management-Transaction Banking

About the position

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day.

Responsibilities

• Define and execute process improvement strategy across billing lifecycle (ie onboarding, account maintenance, account closure, and month-end processes) working with Product Managers, Operations, Sales, Client Delivery, and Technology leveraging technology solutions to fully optimize processes, enhance client and operator experience, and mitigate risk.
• Define and execute process improvement strategy for the onboarding of TB products and services, reviewing market best practice, working with Product Managers, Operations, Sales, Client Delivery and Technology leveraging technology solutions to deliver best in class user experience to TB clients.
• With Product Managers, continually review operating model of products and centralize the management of efforts to address control gaps and identify and manage MSI resolution.
• Ensure products are delivered and monitored in accordance with Product Governance Frameworks defined within the bank key governance activities include participating and driving Management Business Reviews, Third Party Risk Reviews, Management Self-Identified (MSI) risk, Standard Operating Manuals SOMs.
• Manage annual agreement and client pricing process. Work with Product Manager to determine standard pricing, and review / approve exception pricing, and manage annual pricing and agreement reviews.
• Manage Business Requirements and UAT process for Transaction Banking products and services.

Requirements

• Bachelor’s degree with strong quantitative and data analysis skills.
• 15+ years of experience with a strong background in product management and business analysis or equivalent experiences.
• Proven product management or equivalent experience that can be applied to product responsibilities with successful track record in Transaction Banking.
• Cash Management / Transaction Banking product knowledge in payables and receivables products, includes understanding product value proposition, market and regulatory trends, and operational and technology requirements, that could influence its go forward strategy.
• Strong command of oral and written English communications skills.
• Strong proficiency in business analyst methodology and templates with deep analytical skills.

Benefits

• Comprehensive health and wellness benefits
• Retirement plans
• Educational assistance and training programs
• Income replacement for qualified employees with disabilities
• Paid maternity and parental bonding leave
• Paid vacation, sick days, and holidays