About the position
Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Director, Media Sales & Enablement leads a team of 5-7 Sales Specialists and Sales Leads across Apparel, Center Core, and Home categories. They lead the development of market-leading media strategies and innovative solutions that meet client needs and drive revenue growth. The Director promotes Macy's Media Network (MMN) offerings to new and existing clients and invests in developing the sales team's skills. The Director expands MMN's client base by identifying and establishing relationships with new prospective clients. With existing clients, they find opportunities to unlock incremental spend in Apparel, Center Core, Home, and other categories. The Director networks and builds relationships with key decision-makers in shopper marketing and national brand budgets. The Director is a strategic thought leader for MMN's client portfolio, supporting Sales Leads and Specialists in strategy discussions with clients and empowering team members to manage individual campaigns. They develop a strategic plan to enhance sales enablement capabilities across the team and create training modules on advertising product fundamentals (e.g., sponsored products, offsite and onsite video, social media activation). The Director also formalizes and maintains a comprehensive sales onboarding program for new colleagues. The Director fosters a collaborative environment within the Sales team and with internal and external partners. They work closely with the Head of Sales, Sales Analytics, and Finance to develop competitive sales pipeline management methods using tools like CRM systems and data visualization dashboards. Ultimately, the Director cultivates a performance-driven sales culture to drive business growth.
Responsibilities
- Lead a team of 5-7 Sales Leads and Specialists dedicated to serving clients across Apparel, Center Core, and Home categories.
- Maintain strong relationships with merchandising and digital partners to drive integrated offerings across the business.
- Provide coaching and development to the sales team, focusing on both selling skills and proficiency in backend processes and CRM tools.
- Drive the sales cycle for Macy's Media Network by establishing a robust pipeline of demand for Macy's advertising solutions.
- Collaborate with the Head of Sales to set individual sales goals for the team.
- Prioritize and lead new client acquisition and outreach efforts in under-penetrated or untapped categories.
- Guide the Sales team on effective collaboration with other functions within MMN and across the enterprise to achieve positive client and business outcomes.
- Work closely with Sales Analytics to enhance data visualization, facilitating better understanding and communication of trends and benchmarks from campaigns to inform future actions and recommendations.
- Listen actively to advertiser needs and provide feedback to the product development team for continuous innovation and optimization of MMN's channel offering and capabilities.
- Develop and maintain a suite of sales enablement tools, including training modules, onboarding materials, etc.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Requirements
- Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply.
- 5-8 years of advertising sales experience and 3-5 years of experience leading teams.
- Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel.
- Occasionally required to move about the workplace and reach with hands and arms.
- Requires close vision.
- Required to work on-site in Macy's NYC office multiple days each week (2) to ensure optimal collaboration with the team, business partners, and clients.
- Able to work a flexible schedule based on department and company needs.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match to invest in your future
- Paid time off and eight paid holidays
- Continuous learning and leadership development
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
