Director of Clinical IT Operations

Full-time - Senior

New York, NY

About the position

As the Director of Clinical IT Operations at Touro University New York, you will be an integral part of our organization, responsible for leading the strategic direction of clinical IT operations. This role requires a blend of strong technical expertise and a commitment to academic collaboration. You will work closely with system-wide leaders and technical engineers to execute a comprehensive strategic plan that aligns with the University System's mission and academic goals. Your leadership will be pivotal in integrating innovative technologies into educational programs and clinical practices, enhancing both patient care and the educational experience for students and faculty alike. In your capacity as Director, you will oversee the management of clinical information systems, ensuring they are optimized and maintained in alignment with academic initiatives. You will drive innovation in healthcare technology, focusing on improving clinical workflows, telemedicine capabilities, and educational experiences. Building partnerships with vendors will be essential, as you will lead collaborative projects that integrate IT solutions into both academic and clinical settings. Your role will also involve enhancing academic curricula through the incorporation of emerging technologies and best practices. You will champion a culture of innovation within the organization, identifying opportunities for advancement in clinical and academic settings. This includes evaluating emerging trends and technologies in healthcare IT and education, and leading multidisciplinary teams to support research projects and technology-driven learning experiences. Quality assurance and compliance will be a key focus, as you establish robust processes for clinical IT operations and ensure adherence to healthcare regulations and academic accreditation standards. Your efforts will also include implementing a HIPAA-compliant security strategy, following NIST standards, and working towards Hitrust certification to optimize revenue growth and partnership potential.

Responsibilities

• Execute a comprehensive strategic plan for clinical IT operations that supports the University System's mission and academic goals.
• Collaborate with IT leaders, engineers, and academic, research, and clinical staff to develop and integrate innovative technologies into educational programs and clinical practices.
• Implement, optimize, and maintain clinical information systems in alignment with academic initiatives.
• Drive innovation in healthcare technology within clinical workflows, focusing on enhancing patient care, telemedicine, and educational experiences.
• Build vendor partnerships and foster collaborative projects that integrate IT solutions into academic and clinical settings.
• Lead initiatives to enhance academic curricula through the incorporation of emerging technologies and best practices.
• Identify opportunities for innovation in clinical and academic settings, evaluating emerging trends and technologies in healthcare IT and education.
• Champion a culture of innovation by supporting research projects, academic collaborations, and technology-driven learning experiences.
• Establish and maintain robust quality assurance processes for clinical IT operations and academic initiatives.
• Ensure compliance with healthcare regulations, academic accreditation standards, and best practices.
• Implement a HIPAA-compliant system following NIST standards with a goal of Hitrust certification.
• Standardize policies and procedures while reducing risks associated with vendors and data loss.

Requirements

• High School diploma or equivalent.
• 5 or more years as a technology professional.
• Experience in the healthcare/academic setting preferred.
• Certifications in cybersecurity and cloud providers.
• Knowledge of Microsoft Azure and Amazon Infrastructure.
• Familiarity with cloud-based networking standards.
• Regulatory knowledge aligned to ISO, HIPAA, and SOC 2 assessment.
• Experience with RBAC and PowerShell scripting.
• Experience working with 'Team-Based Practices' like Agile and Kanban.
• Ability to work on multiple concurrent projects.
• Ability to follow standard change management processes.
• Ability to understand and follow complex oral and written instructions.

Nice-to-haves

• Experience in a leadership role within a clinical IT environment.
• Familiarity with telemedicine technologies and practices.
• Experience in academic program development and integration of technology.

Benefits

• Competitive salary starting from $120,000 to $150,000 per year.
• Flexible working hours with the possibility of occasional work outside standard hours including weekends.