Director of Education, Governance & Operations

Bristol-Myers Squibb - Tampa, FL

Full-time - Senior

Hybrid - Tampa, FL

Chemical Manufacturing

About the position

The Director of Education, Governance & Operations at Bristol Myers Squibb is responsible for leading a cross-functional team to ensure the efficient and compliant operations of Events & Meetings (E&M) globally. This role involves developing and executing strategies related to education, governance, and operations, while managing compliance risks and vendor relationships. The position requires a strong focus on operational efficiency, data-driven decision-making, and collaboration with senior leadership to enhance the E&M model and achieve organizational objectives.

Responsibilities

• Lead the development and execution of the strategy for education, governance, and operations for Events & Meetings (E&M).
• Ensure implementation and alignment of E&M processes on a global level.
• Directly manage contract facilitation teams responsible for contract production, invoicing, and payment fulfillment.
• Proactively manage risk factors including regulatory requirements and reputational impact.
• Serve as a key contact for IT, Business Insights and Analytics, Procurement, and other functions to enable strategy development.
• Own and influence technology solutions impacting E&M.
• Drive automation of processes and enhance data visibility for operational efficiency.
• Provide insights and recommendations on event planning and budget utilization.
• Lead changes alongside E&M Leadership Team members and manage meeting agendas and actions.
• Manage vendor relationships and negotiate improvements and contingency plans.

Requirements

• 10-12 years of experience in Events and Meetings/contract management in the pharmaceutical compliance space.
• Demonstrated experience in managing transformational change within Bristol Myers Squibb.
• Proven ability to lead complex, multi-disciplinary projects and manage diverse teams.
• Strong communication skills tailored to diverse audiences, including senior leadership.
• Experience in establishing end-to-end processes and managing sensitive risk areas.

Nice-to-haves

• Experience with healthcare compliance data and platform management.
• Previous roles within Bristol Myers Squibb that provide diverse experience and knowledge.
• Ability to work in a global environment with a focus on continuous improvement.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and career progression.
• Flexible work environment with a focus on work-life balance.