Director of Product Management

About the position

Firsthand is building the industry's first AI-powered Brand Agent platform that transforms how advertisers and publishers engage with consumers, anywhere online. Through Brand Agents, Firsthand leverages a company's knowledge to support consumers at any point in their journey – answering questions, solving problems, and guiding decisions – while keeping the company in control of their brand experience. Firsthand's founding team brings unparalleled expertise in building transformative adtech platforms. Co-CEOs Jon Heller and Michael Rubenstein previously created ventures that now power the advertising businesses of today's tech giants: DoubleClick Ad Exchange became the foundation of Google's $200B+ advertising business, AppNexus evolved into Microsoft Advertising's global platform, and FreeWheel (acquired by Comcast) transformed streaming TV advertising. This track record of creating industry-defining companies uniquely positions Firsthand to pioneer the next evolution in consumer engagement. Built with a focus on control and security, Firsthand's platform safeguards a company's data, voice, and customer relationships. At its core, Lakebed™ – our AI-first data and knowledge rights management solution – powers custom Brand Agents that transform protected company information into dynamic, personalized consumer engagements, seamlessly integrated into the user's online experience. Firsthand is headquartered in NYC. Most team members come to the office to work together three days a week.

Responsibilities

• Conceptualize and design new features within the platform, using a data-informed approach and establishing clear metrics for success
• Define product roadmap, prioritizing initiatives and driving product development from concept to launch
• Navigate through ambiguity and change to collaboratively drive alignment with cross-functional teammates
• Work with enterprise customers and internal stakeholders to understand their needs and incorporate those insights into product decisions
• Communicate product vision, strategy, and roadmap to key stakeholders, including senior leadership, to drive alignment and decision-making
• Stay informed of industry trends, emerging technologies, and best practices to drive continuous improvement and innovation

Requirements

• BS or MS in computer science, related scientific or technical field, or equivalent professional experience
• 10+ years of experience in product management, preferably with 4+ years of experience in the marketing/advertising industry
• Problem-solver with the ability to create simple and intuitive solutions from complex requirements
• Passion for learning and invention, as well as for efficient processes and scalable execution
• Experience with the product development cycle and leading new product go-to-markets
• Excellent communicator and collaborator, with the ability to effectively share complex technical concepts with both technical and non-technical stakeholders

Benefits

• Compensation and equity will be market-competitive for well-capitalized, early stage startups