Director of Risk Management

About the position

Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S. Acadia Healthcare's purpose is to Lead Care with Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation. We are looking for our onsite Director of Risk Management in Greenville, NC. Acadia Healthcare and ECU Health Behavioral Health Hospital have partnered to establish a state-of-the-art, two-story, 144-bed behavioral health hospital in Greenville, NC. This new facility will help meet the urgent need for accessible, high-quality psychiatric care in the region, expanding capacity to support patients with diverse mental health needs. Set to open in Summer 2025, the hospital-located just under a mile from ECU Health Medical Center-will offer a full range of inpatient and intensive outpatient services. Additionally, it will host GME and residency programs in psychiatry and internal medicine for ECU Health's Brody School of Medicine, advancing medical education and training in behavioral health. Adults, seniors, children, and adolescents facing acute mental health challenges, including anxiety, depression, bipolar disorder, PTSD, and co-occurring disorders, will have access to specialized treatment and support at this center of excellence.

Responsibilities

• Plan, organize, direct, and oversee all aspects of risk management activities.
• Promote a safe environment for the protection of patients, clients, employees, and visitors to the facility.
• Identify risks that could potentially result in harm to patients, staff or visitors or lead to litigation or negative media or various forms of loss.
• Implement a robust risk management program throughout the facility.
• Collaborate and consult with the corporate risk management department.
• Lead investigations and analyze actual and potential risks in the facility.
• Collaborate with the Legal team to assess liability and probability of legal action for potential notification.
• Implement, educate, and encourage incident reporting per policy throughout the facility.
• Develop and implement infrastructures and systems that support patient safety.
• Promote a culture of safety by encouraging incident reporting.
• Collaborate with employees to streamline the incident reporting process making it more effective and efficient.
• Collaborate with facility leadership and all departments to monitor and promote compliance with the organization's policies, procedures, state and federal laws, and regulatory agencies.
• Responsible for identifying high-risk areas that could cause harm to persons receiving services, visitors, and employees.
• Provide staff development, and training related to identifying, reporting, mitigating, and minimizing risk.
• Collaborate with Patient Advocate to review complaints and grievances to identify potential exposures.
• Coordinate with facility leadership to establish and implement a Safe Catch Program.
• Collaborate with QAPI disciplines to complete a Root Cause Analysis for specified events.
• Establish and lead a Safety Committee that identifies and develops measurable safety initiatives based on facility data that improve the safety culture.
• Serve as a resource and consultant for risk management activities, performance improvement, policy/procedure development, and compliance initiatives.
• Perform other functions and tasks as assigned.

Requirements

• Bachelor's degree in a clinical healthcare, risk management, business, finance, or a related field required.
• Two or more years' experience in a risk management position required.
• One or more years of supervisory experience preferred.
• Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by service line(s) supported.

Nice-to-haves

• Master's degree in health information management, nursing, or related field preferred.
• CPHRM Preferred.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.