Director of Sales - Group

About the position

The Director of Sales is responsible to strategize and implement a successful business plan to targeted both corporate and social group clients in order to meet and/or exceed group revenue goals while importantly providing overall leadership, training, and mentoring of the group sales team.

Responsibilities

• Achieve and exceed total group budgeted room nights and revenue goals annually.
• Analyze and estimate total value of each piece of corporate/social group business and negotiate best situation for achieving optimum revenue for the hotel while ensuring excellent customer service.
• Develop and utilize the marketing plan in order to uncover new and potential business.
• Ensure accuracy for forecasting of revenues with most updated information.
• Recruit, direct, manage, train and counsel group sales staff.
• Assist Sales/Catering/Conference Services in obtaining necessary customer information and closing business, as requested.
• Professionally represent the hotel in community and industry organizations and events.
• Participate as a team player with fellow managers.
• Provide constructive feedback to all departments and to hotel sales and marketing associates.
• Be a leader and role model to all Associates.
• Additional duties as necessary and assigned.

Requirements

• High school or equivalent education required.
• Bachelor’s Degree preferred.
• 5+ years’ prior luxury hotel sales experience required including involvement in rooms & catering goal setting, space release policies/maximization, and demonstration of leadership.
• Requires excellent communication skills, both verbal and written.
• Must possess computational ability and financial acumen.
• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel and Delphi.
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
• Extensive knowledge of sales.
• Ability to assess/evaluate Associates’ performance fairly.
• Extensive knowledge of revenue management.
• Ability to recruit, supervise, train and motivate multiple levels of managers.
• Knowledge of hotel and competitive market.
• Ability to analyze data and establish appropriate action plans.

Benefits

• Opportunities for career growth.
• Training programs open to those seeking advancement.
• Empowerment to think creatively and grow talents.
• Encouragement to have fun and follow passions.