Director of Sales

About the position

The purpose of a DIRECTOR OF SALES is to solicit group business to the hotel. This should be done in a way to maximize profits and through creative selling and selection processes.

Responsibilities

• Work cohesively with the Sales Department to book group business by promptly responding to leads through various online networks, cold calling and visiting local businesses in the downtown metropolitan area.
• Manage workflow through the Sales Pro system, properly responding and filing data according to company and brand standards.
• Participate in promotional events, trade shows, community and industry events when assigned.
• Perform the required job functions with a high attention of detail and efficiency.
• Organize, prioritize and follow-up with a sense of urgency.
• Assists with settings sales strategies to achieve overall property goals for both rate and occupancy.
• Understand the hotel's operations, including room types, meeting capacities, services, features and benefits for assigned hotel/s in your territory.
• Review monthly STAR reports and create action plans as assigned.
• Communicate with Revenue Management and GM to ensure that pricing is appropriate and adjust selling strategies as needed.
• Exceed revenue goals by offering an exciting alternative to the current market.
• Maintain regular attendance and is consistently on time.
• Maintain high standards of personal appearance and grooming, which include compliance with the dress code.
• Perform any other duties as requested by supervisor.

Requirements

• A high school diploma or general education degree (GED); college level sales / marketing classes or Business Degree preferred.
• 4 to 6 years of hands-on sales experience in a full-service environment; or equivalent combination of education and experience.
• Ability to read, analyze and interpret common financial reports and legal documents.
• Ability to respond to common inquiries or complaints from customers.
• Ability to write routine reports and correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Proficient use of Sales Pro.
• Strong working knowledge of MS Word is required, specifically Excel. Experience with automated accounting systems is preferred.