Director of Sales

About the position

We, Residence Inn & Fairfield San Jose North - Silicon Valley are looking for a dedicated and committed Director of Sales to lead our team in exceeding expectations and supporting property-wide initiatives.

Responsibilities

• Generate top-line revenue to meet or exceed budget expectations.
• Identify and target new business opportunities by soliciting, negotiating, and creating corporate sales accounts.
• Build and maintain strong relationships with existing corporate clients for two properties.
• Lead the Sales team, including the Sales and Events Manager and Sales Coordinator.
• Work closely with the General Manager and Corporate Sales Leader to develop effective business and marketing plans.
• Make outside sales calls, qualify leads, and pursue prospects from various sources, including cold calls, sales blitzes, and networking events.
• Properly utilize tools such as MarRFP, MAMS, SalesPro, and other brand and corporate sales platforms.
• Cultivate new lead sources and network with prospects to identify decision-makers.
• Conduct sales calls, meetings, and site visits to promote services and facilities.
• Monitor production of top accounts and analyze market trends for growth opportunities.
• Ensure a professional presence through participation in client, guest, and community events.
• Collaborate with the marketing team to maintain the hotel's social media presence and develop promotional campaigns.
• Provide customer satisfaction by using the L.E.A.R.N model for guest recovery incidents.
• Maintain accurate sales files and reports, ensuring quality assurance standards are met.

Requirements

• 3-5 years in a sales role within the hospitality industry, preferably hotels or resorts.
• Proven track record of achieving sales targets.
• Strong negotiation skills and familiarity with local market trends.
• Proficiency in CRM tools and Microsoft Office Suite.
• Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field is preferred.
• Strong leadership skills, with experience managing and mentoring sales teams.

Benefits

• Enjoy great discounts on hotels, restaurants, and more.
• Career advancement opportunities.
• Chance to work with a team that values creativity, teamwork, and collaboration.