Director of Software Engineering

About the position

Travelers is seeking a Director of Software Engineering to join our organization as we grow and transform our Technology landscape. Individual will complete advanced software end to end engineering tasks that span many parts of a system including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications. Individual will also consult with users to determine hardware, software or system functional specifications, manage the effective use of resources, act as subject matter expert across multiple applications, systems and technologies, leverage technical and business knowledge to drive the planning and execution of complex initiatives, participate in the design/ development process, and provide technical leadership, while leading a team of SWE.

Responsibilities

• Lead a team of Software engineers by providing technical guidance and mentorship while modeling Travelers' leadership behaviors.
• Direct complex design, development, analysis, configuration, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementation based on user or system specifications for impactful and high-visibility tasks.
• Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents.
• Seek opportunities where technology can be utilized to improve the business and provide more efficient processes.
• Apply knowledge of current industry trends and techniques to formulate solutions for software engineering problems.
• Perform other duties as assigned.

Requirements

• 5 years of related experience; including insurance / financial services industry experience.
• Demonstrated experience implementing current technology trends and techniques (e.g., cloud-based solutions leveraging microservices).
• JavaScript, NodeJS, React, .Net technologies, AWS - Container, and Serverless solutions helpful.
• Interprets internal/ external business challenges and recommends best practices to improve SDLC processes.
• Advanced delivery skills including the ability to determine the software design strategy and methodology to be used for efforts, use automated tests, analysis, and informed feedback loops to ensure the quality and production readiness of work before release, monitor the health of work efforts and that of adjacent systems.
• Demonstrated track record of domain expertise including the ability to develop business partnerships and influence priorities by identifying solutions that are aligned with current business objective and closely follow industry trends relevant to domain.
• Strong problem solver who utilizes data and proofs of concepts to find creative solutions to difficult problems.
• Strong communicator who possesses the ability to describe technology concepts in ways the business can understand.
• Advanced leadership skills with the ability to take action even when there is no clear owner.

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.