Director of Strategic Development, Americas

Full-time - Senior

Doral, FL

Air Transportation

About the position

The Director Strategic Development, Americas, oversees large accounts and sales programs for the Americas region product and services. This position ensures growth and expansion by developing new business while also maintaining existing accounts and increasing business based on approved budgetary requirements.

Responsibilities

• Prospects and qualifies new customers to maintain a target list of not less than 25 qualified pipeline opportunities
• Provides input to management to respond to changing market conditions, to improve internal efficiency and maximize results
• Maintains strong professional relationships with existing customers, including participating in regular customer business reviews
• Anticipates or identifies evolving customer needs
• Assists in overseas campaigns and overseas visitors' requirements
• Supports and assists in the attainment of company goals and objectives aligned with the Hellmann Sales Strategy
• Ensures all bids are submitted in a timely manner to Tender Management for proper completion
• Prepares client quotations and presentation of proposals
• Maintains client records and commercial activity with complete and timely entry of information into the Hellmann customer relationship management 'CRM' system
• Updates CRM with activities as per company guidelines
• Manages approximately 25 target customers
• Travels as required
• Serves as liaison between customer and operational staff
• Performs other duties as assigned

Requirements

• Bachelor's Degree in Business Management, Logistics/Supply Chain, or related field or equivalent combination of education and work experience will be considered in lieu of educational requirement
• Possess a minimum of 10 years related experience in sales, marketing, and customer service
• Proven track record of increasing sales year over year
• Possess a minimum six years sales experience in freight forwarding
• Proficient knowledge of all Hellmann products, and Partner network
• Financial acumen - understands business development strategy
• Results-oriented - drives strategy and execution
• Leadership - demonstrates professionalism
• Customer-focused
• Organization skills
• Time management and prioritization
• Adaptable / flexible to high-pressured environment
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
• Ability to calculate figures and amounts such as pricing, rate quotes, and other details, etc.
• Analytical skills / problem-solving ability
• Advanced sales, negotiation and presentation skills, including responding to questions from groups of managers, staff, and customers
• Advanced communication skills to effectively present information and respond to sensitive inquiries and complaints from regulatory agencies or overseas agents
• Proficient in world geography, import/export documentation, and Incoterms.